1xpatnar Terms and Conditions

1. General Terms

1xpatnar is an online gaming platform that provides an entertainment gaming experience for users in Bangladesh. These terms apply equally to all users and form a binding legal agreement.

• These terms are written in Bengali and the Bengali version shall be considered final.
• 1xpatnar reserves the right to change these terms at any time without prior notice.
• If you continue to use the platform after updated terms are published, you will be considered to have accepted the new terms.
• If any part of these terms is found to be unenforceable under applicable law, the remaining parts will remain fully in effect.

2. Eligibility and Age Requirements

The following requirements must be met to open an account and use any service on 1xpatnar:

• You must be at least 21 years of age. Only those aged 21 or above may use this platform.
• You must be a legal resident of Bangladesh.
• If you have already been suspended or banned from our platform, opening a new account is prohibited.
• Each person may operate only one account. If multiple accounts are found, all accounts will be closed and balances may be forfeited.
• Persons who are unable to make gaming decisions due to mental incapacity may not use this platform.

1xpatnar may at any time request a national identity card or other proof of identity for age verification. If the required information is not provided, the account will be suspended until verification is complete.

3. Account Registration and Management

All information provided when opening an account must be truthful, accurate, and complete. 1xpatnar reserves the right to close an account if false information is provided.

• It is your responsibility to keep your account password confidential. Do not share your password with third parties.
• If you suspect unauthorized access to your account, notify our support team immediately.
• You are responsible for all activity that takes place on your account.
• If you need to update personal information provided during registration, please contact the support team via live chat.
• Transferring or selling your account is strictly prohibited.

A KYC (Know Your Customer) verification process may be required for platform security. This process may involve submitting a national identity card, bank statement, or other documents.

4. Deposit and Withdrawal Policy

The following rules apply to financial transactions on 1xpatnar:

• Minimum deposit amount: ৳300.
• Minimum withdrawal amount: ৳500.
• Accepted payment methods: bKash, Nagad, Rocket, and bank transfer.
• Withdrawals are generally processed within 15 minutes to 2 hours.
• Your account must have completed full KYC verification before a withdrawal request can be made.
• Funds deposited to your account will only be returned via the same payment method used to make the deposit.
• In the case of suspicious transactions, 1xpatnar reserves the right to hold withdrawals until verification is complete.

If money laundering or fraudulent transactions are suspected, 1xpatnar reserves the right to notify the relevant authorities and may permanently close the associated account.

5. Bonus and Promotion Terms

1xpatnar offers bonuses and promotional offers from time to time. By accepting these bonuses, the following terms automatically apply:

• Welcome bonus: 150% bonus on your first deposit, up to a maximum of ৳15,000.
• A wagering requirement of 10x must be met before the bonus can be withdrawn.
• Example: depositing ৳1,000 gives a ৳1,500 bonus, making a total balance of ৳2,500. Or depositing ৳22,000 gives the maximum ৳15,000 bonus, making a total balance of ৳37,000.
• Bonus funds are not equivalent to cash and cannot be withdrawn before the specified conditions are met.
• Multiple bonus offers cannot be used at the same time unless explicitly permitted.
• 1xpatnar reserves the right to withdraw or modify any bonus at any time.
• If bonus abuse or attempts to claim bonuses through multiple accounts are detected, the account will be closed.

6. Gameplay Policy and Fair Play Terms

All games on the 1xpatnar platform are operated on the basis of fair play principles. Game outcomes are determined by Random Number Generator (RNG) technology.

• Using any software, bots, or automated methods to play games is strictly prohibited.
• Any attempt to artificially influence game outcomes will result in account closure.
• If an incorrect result is displayed due to a technical error, 1xpatnar reserves the right to void that result.
• 1xpatnar is not responsible for gameplay disruption caused by loss of internet connection.
• If you have questions about game rules, please contact live chat before starting to play.

All game results are audited by third-party auditors and secured using SSL encryption technology.

7. Security and Privacy

1xpatnar follows the highest security standards to protect your personal information. For more details, please read our Privacy Policy.

• Your personal and financial information is protected by SSL encryption technology.
• Information will only be disclosed to third parties when required by legal obligation.
• If you notice suspicious activity on your account, notify our support team immediately.
• Be alert to phishing or fraudulent messages — 1xpatnar will never ask for your password via email or chat.

8. Responsible Gaming

1xpatnar places the highest importance on responsible gaming. Gaming is for entertainment only — not as a solution to financial problems.

• You may voluntarily set deposit limits, session limits, or self-exclusion on your own account.
• If you notice signs of gaming addiction, contact our support team immediately.
• It is the account holder's responsibility to prevent minors from accessing the account.

For more information on responsible gaming, visit our Responsible Gaming page.

9. Account Suspension and Closure Terms

1xpatnar may suspend or permanently close an account without prior notice in any of the following circumstances:

• Any violation of these terms and conditions.
• Registering with false or incomplete information.
• Operating multiple accounts.
• Participation in fraudulent or illegal activity.
• Using any software or automated method to operate games.
• Bonus abuse or attempting to exploit the bonus system.
• If a valid balance exists before account closure, it will be returned in accordance with the rules, however bonus funds may be forfeited.

10. Limitation of Liability

1xpatnar accepts no liability for the following:

• Gameplay disruption caused by loss of internet connection or device issues.
• Delays or problems arising from third-party services (payment gateways, banks).
• Service interruptions caused by natural disasters, cyberattacks, or other unforeseen events.
• Account loss resulting from the user's own negligence.

1xpatnar's maximum liability will in no circumstances exceed the user's current account balance.

11. Dispute Resolution

For any dispute or complaint, please follow the steps below:

• First step: raise the dispute with our support team via 24/7 Bengali live chat.
• You may also submit a complaint by email: [email protected].
• After receiving a complaint, 1xpatnar will investigate thoroughly and provide a resolution.
• 1xpatnar's decision will be considered final in all disputes.

In disputes regarding game results, server logs and RNG records will be treated as conclusive evidence.

12. Amendment of Terms and Effective Date

1xpatnar reserves the right to change, revise, or update these terms and conditions at any time. Any changes will be published on this page and will take effect from the date of publication.

• For significant changes, a notice may be sent to the registered email address.
• If you continue to use the platform after any changes, you will be considered to have accepted the revised terms.
• Visit this page regularly to stay up to date with the latest terms and conditions.

If you have any questions about these terms, contact us via 24/7 live chat support or by email at [email protected].